Complaints

Making a Compliment or Complaint

Tekworx undertakes to deliver the highest levels of customer service and satisfaction. We commit to answer your phone call with no waiting time and aim to resolve any enquiry on this first call.

We appreciate your positive or negative comments and feedback on any matters involving our service or staff by using the contact details provide. If for any reason you are not satisfied with our service we have a complaint policy in place. This Policy can be viewed by clicking here

There are several contact methods below to file a compliment or complaint. We will always ensure that your compliment or complaint is handled as efficiently and effectively as possible in accordance with our policy. Where possible include your customer number and return contact details in any correspondence.

Contact to Tekworx can be made through the following methods:

  • 1300 730 341
  • Suite 3, 70 High Street, Belmont Vic 3216 (attn: Customer Service Manager)
  • feedback@tekworx.com.au